Privacy Policy

Information We Collect

We collect information you provide directly and information collected automatically.

• Account & Profile Data: name, email address, and other profile details you provide.
• Communications: messages, support requests, and other correspondence.
• Usage Data: pages visited, features used, timestamps, and performance data collected through analytics.
• Device & Technical Data: Auto generated ID for the device at registration time.

How We Use Information

We use collected information for the following purposes:

• To provide, maintain, and improve our services and user experience.
• To respond to inquiries, provide customer support, and communicate important updates.
• To analyze usage patterns and diagnose technical issues.
• To prevent, detect, and remediate fraud and abuse, and to protect the security of our users and systems.
• To comply with legal obligations.

Permissions & Sensitive Data

Where our apps request access to device features or permissions (for example, camera, contacts, or location), we only request what is necessary for the stated feature. We do not collect or transmit user-sensitive data (such as biometric or financial account numbers) without explicit consent. If an app or feature requires sensitive information, we will disclose that requirement and obtain explicit consent.

Sharing & Disclosure

We may share information with:

• Service Providers: vendors who perform services on our behalf (hosting, analytics, email delivery, payment processing).
• Legal & Safety: when required by law, to respond to legal process, or to protect rights, property or safety.
• Business Transfers: in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

Third-Party Services & Links

Our services may include links to third-party websites and integrate third-party tools (analytics, advertising, or SDKs). These third parties have their own privacy policies and practices; we are not responsible for their content or practices. Please review their policies before providing personal information to them.

Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purposes for which it was collected.

Security

We use administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no security measure is perfect or impenetrable. Do not send sensitive personal information (such as government identifiers) through insecure channels.

Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us and we will take steps to delete it.

Your Choices & Access

You may access, correct, or request deletion of your personal information by contacting us at the address below. You can also opt out of promotional communications by following opt-out instructions in those messages.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated policy with its effective date on this page and, where appropriate, notify you of material changes.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at support@profusiontechs.com.